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We strive to provide excellent services to our clients.  Being pro-active and committed to upgrading our services, we are pleased to state our performance targets below:

 

1. Emergency Maintenance Target:

 

No.  Type of Fault             Maintenance                           Performance Target 

1   Common use question     Panasia Power Technology Co., Ltd.       Within a half of hour

2   Common Fault            Panasia Power Technology Co., Ltd.       Within a hour

3   Detection and Maintain  Panasia Power Technology Co., Ltd.       Once per Week

4   Difficult fault         New Kam Tai Inteernational Ltd           Within 3 hours

5   Warranty issues         New Kam Tai Inteernational Ltd           Within 3 hours

 

2. Maintenance costs:

 

A   In the Warranty Term

No.  Type of Fault       Labor costs    Traffic     Consumables         Change Parts    

1   Common use question     Free          Free       Only Cost           Only Cost

2   Common Fault            Free          Free       Only Cost           Only Cost

3   Regular Detection       Free          Free       Only Cost           Only Cost

4   Difficult fault         Free          Free       Only Cost           Only Cost

5   Warranty issues         Free          Free       Only Cost             Free

 

B   In the Lifetime:

No.  Type of Fault        Labor costs    Traffic     Consumables         Change Parts    

1   Common use question   RMB 6,000.00 yuan           Only Cost           Only Cost

                          One unit per year

2   Common Fault                                      Only Cost           Only Cost

3   Regular Detection                                 Only Cost           Only Cost

4   Difficult fault                                   Only Cost           Only Cost

 

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